Effective Date: 06/11/2025
Last Updated: 06/11/2025
PRIVACY POLICY
RavenMayté Inc. ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access and use our proprietary software-as a-service (SaaS) platform (“Service”), and in compliance with applicable data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following categories of personal information:
● Identifiers: such as your name, email address, phone number, and IP address
● Business Information: such as your company name, team members, usage preferences, and any data inputted into the platform
● Payment Information: provided through our third-party payment processor (we do not store full card details directly)
● Internet or Other Electronic Network Activity Information: including browser type, device identifiers, time of access, and usage behavior on the platform
We may collect this information directly from you, automatically through your use of the Service, or from integrated third-party platforms.
2. Use of Information
We use the information we collect to:
● Provide, operate, and maintain the platform
● Improve, personalize, and expand our services
● Process transactions and manage billing
● Communicate with you, including for customer support and marketing (if consented) ● Enforce our Terms and Conditions
● Comply with applicable laws and legal obligations
3. Sharing and Disclosure of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
We do not sell, rent, or trade your personal data for marketing purposes.
4. Data Security
We implement commercially reasonable technical and organizational safeguards to protect your information. These include encryption, access control, and secure data storage. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law or contractual agreement.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
● Access or request a copy of the data we hold about you
● Request correction or deletion of your data
● Object to or restrict certain processing activities
● Withdraw consent at any time
● Lodge a complaint with a supervisory authority
You may exercise these rights by contacting [email protected].
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience, analyze usage, and deliver targeted communications. You may manage cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page and, where appropriate, notified via email.
Contact Us
If you have questions or concerns about this Privacy Policy, contact: